Eligible items may be returned for Store Credit only.
Returns must be returned within 7 days of the ship date received. BNB will not accept any returns after 7 days.
Returned items must be unworn and unwashed (free of any stains from makeup, deodorant, or wear) with all product tags attached. Defective items must be reported within 2 days, if not reported we will not issue credit. If you believe you have received an incorrect merchandise, please contact us within 24 hours of receiving your package.
We do not do exchanges. Our reasoning is simple. Our products are in high demand and if you send back the item you want to exchange, there is no guarantee we will have what you want at that time.
However, for an exchange, simply return your package by following the normal return procedure. We will issue you a store credit once we've received your return. That way, you may use the credit towards the correct item/size or for another item.
* Please note: Original shipping fees are non-refundable. Return shipping costs are the customer's responsibility. A restocking fee will be assessed on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address.
*FINAL SALE ITEMS (NON RETURNABLE, NO EXCEPTIONS):
All items found in the Sale category, bodysuits, swimsuits, shoes and under garments are non-returnable.
International/Canada orders are Final Sale.
All packages marked as delivered by USPS, FedEx, or UPS are at the liability of the customer. Customers must be present or make accomodations when packages are being delivered. We are not responsible for any lost packages once the item (in the tracking) has been marked as delivered.
Most orders are shipped within 3 - 7 business days. All orders are shipped via USPS or comparable carriers. Processing time of your order can vary from 3-7 days depending on product availability, or in some cases up to 4-6 weeks if waiting a reorder. Orders shipped by ground service average 4-10 business days from the date of order to reach their destination.
We value your support.